Services

Embroidery

McWilliams Uniform Shoppe is an authorized embroiderer for ALL Geisinger Logos, JWCH, UPMC, Nurse-Family Partnership, and others (please inquire if you don't see your logo or are interested in having us as an authorized location for your logo). STANDARD logos are FREE with purchase of your uniforms from McWilliams (cannot be combined with other offers/discounts or group rates) and $10 per item when acquired elsewhere and dropped off. We now have our own embroidery machines so embroidery run times are 1-2 business days but can be done same day if you call in advance and let us know.

Orders

Orders may be placed in person, over the phone, or through email. To be able to order over the phone or through email, we will need the brand name, the style number, the color, and what size is needed. While in-store, please feel free to try on different colors and styles in your size as we may be able to order the item in your color (please ask an associate for the exact colors of styles). Orders can be picked up in-store, delivered via inner office zip free of charge or delivered to your location for a $9+ fee.

Customer Support

Due to our small business having limited employees and or the nature of some inquiries, it may take some time to reply (we like to do our homework so we can answer you with the most current information we have available to us). We apologize in advance for any inconvenience this may cause, we are doing our best to get back to you as quickly as possible and appreciate your patience and understanding. We love to serve all our Hometown Heroes and want to provide the best experience possible. Thank you again for shopping small business, we appreciate you more than you know!

Return Policy

Returnable/ Refundable items:

Uniforms with tags attached, unwashed, unworn, in the condition it left the store (ie. no pet hair, odors, excessive wrinkles, etc.) Valid for seven days after purchase, please have your receipt ready. *Please note all returns paid by credit card will have a restock fee of 3.5%. Thank you for your understanding.
Special Orders: Returns and exchanges can be made up to seven days after we notify you that your order has arrived on items we carry in-store ONLY. If items are not picked up after one year from this call, this order will then be forfeited back to the store.

Not returnable / not refundable:

Any uniform with embroidery (including pre-embroidered items)
Shoes, socks, medical equipment
Any special order for items or colors we do not carry in-store
Unworn, unwashed uniforms with tags attached AFTER seven days

Cancellation Policy

Please note that all cancellations must be requested within 7 days of placing your order. Exceptions may be made for items on backorder or shipping delays. A $5 per piece restock fee and a 3.5% credit card processing fee (that we cover at the time of purchase) for the total amount of the order will not be refunded. This is to ensure that we, as a small business, are not accruing unnecessary fees on returns and cancellations. Thank you for your understanding.

Example:

A 3 piece order totaling $100.

3 x $5 + $100 x 3.5% =$18.50

Refund of $81.50 would be given

McWilliams Uniform Shoppe